Privacy Policy (United States)

What we collect

We collect only what’s needed to provide assistance: contact details, booking references, airline/itinerary information, and your request details. We do not collect full payment card numbers on our site.

How we use data

To provide and improve services, communicate with you, and comply with applicable U.S. laws. We do not sell personal data.

Sharing

We may share information with airlines or service providers only to complete your request, or if required by law.

Security

We use HTTPS, access controls, and minimum data retention. Sensitive actions use tokenized, PCI-compliant processors.

Your choices

You can request access, correction, or deletion of your data by contacting us. For California residents, CCPA rights may apply.